In international logistics shipping, tracking the destination of international goods is one of the key links to ensure the safe arrival of goods at their destination. So, understanding how to effectively track goods from China can help buyers and sellers better and faster understand the dynamics of goods, reduce logistics risks and costs. The following blog post will provide a detailed introduction to various methods and tools for tracking goods, as well as how to handle common tracking issues.

Why track and query goods from China

1.Control logistics progress

Whether it's enterprise factories waiting for raw material production, merchants waiting for products to be listed for sale, or individual buyers waiting for packages, tracking goods can accurately determine when they will arrive. Real time tracking of goods allows sellers to arrange personnel in advance based on the expected arrival time of the goods, and also enables production companies to plan production line operations according to the arrival time.

2.Provide security

If there is a risk of loss or theft of goods during transportation, especially high-value goods. Through tracking, the shipper can always know the location of the goods. Once it is discovered that the goods have not moved along the normal trajectory for a long time or there is abnormal location information, it can immediately communicate with the logistics provider for verification and timely stop loss.

3.Optimize logistics efficiency

By analyzing the tracking data of goods, enterprises can understand the advantages and disadvantages of different shipping routes and modes, thereby optimizing the supply chain process and selecting more reliable and efficient logistics shipping solutions.

4.Enhance customer experience

Customers often want real-time updates on the shipping status of their purchased products. Sellers can also provide timely tracking information to customers, which can enhance their confidence in the transaction, reduce customer inquiries and anxiety, and improve customer satisfaction.

Imagine if you order a batch of goods from China, you must comply with legal requirements such as warehouse, store, customer, and customs. If you don't know when the goods will arrive, you will face many problems, which will increase your business risk. Therefore, making timely decisions based on the location of the goods is the most important reason why you must use a freight tracking system.

How to track shipments from China

Most logistics companies provide online tracking services, and customers can view the status of their goods in real-time through the logistics company's official website or mobile application.

How to use the tracking system

Obtain tracking number: After shipment, the logistics company will provide a unique tracking number.

Visit the logistics company's official website: Enter the tracking page of the logistics company's official website.

Enter tracking number: Enter the tracking number to view the real-time status of the goods.

If you are looking for a professional and reliable freight forwarder to transport your goods to a designated location, Winsail is undoubtedly your best choice. With years of industry experience and control over the transportation process, we protect goods through a full chain security system to ensure safe arrival and timely delivery. If you need more information about the transportation process, please contact us or request a free quote below.

Third-party tracking platform

In addition to the official website of the logistics company, some third-party platforms also provide comprehensive cargo tracking services, which can track the cargo of multiple logistics companies at the same time.

Common platforms

1）17TRACK: supports tracking packages of most logistics companies in the world.

2）Parcel Monitor: provides multi-language support and global package tracking services.

3）AfterShip: supports tracking services of more than 600 logistics companies and provides API integration.

Sea and air freight cargo tracking

For sea freight and air freight cargo, you can track it through the official websites of shipping companies and airlines.

Sea freight tracking:

Official websites of shipping companies: such as Maersk, Mediterranean Shipping, etc. provide online tracking services.

Port tracking system: Some major ports provide tracking information for cargo entering and leaving the port.

Air freight tracking:

Official websites of airlines: such as Air China, FedEx, etc. provide real-time tracking of air cargo.

Freight forwarding platforms: Some freight forwarders provide integrated air cargo tracking services.

Tracking through cross-border e-commerce platforms

If the goods are purchased on a cross-border e-commerce platform, you can query them through the tracking function provided by the platform.

Common platforms

AliExpress: Provides order details and logistics tracking information.

Amazon: Provides detailed order tracking and delivery status.

eBay: Provides order tracking and logistics information updates.

Using Chinese freight forwarding companies

Chinese freight forwarding companies usually provide tracking services to help customers understand the transportation status of goods in real time. Basenton Logistics can provide freight transportation from China to other countries, including air, sea, and rail transportation, and can provide door-to-door and DDP transportation services. If Basenton is responsible for transporting your goods, you can contact your contact salesperson if you want to track where the goods are. If other freight forwarding companies transport it, our company cannot track it.

How to deal with common tracking problems

racking information delay

Reason:

Data update is not timely

Logistics company system problem

Solution:

Wait 24 hours and query again

Contact the logistics company customer service to confirm the situation

Tracking number is invalid

Reason:

Input error

Logistics company is not activated

Solution:

Confirm the correctness of the tracking number

Confirm the tracking number with the shipper or logistics company

Tracking information is stagnant

Reason:

Goods are in transit

Data update delay

Solution:

Wait a few days and query again

Contact the logistics company to understand the specific situation

Goods are lost or damaged

Reason:

Logistics problem

Accident

Solution:

Provide the tracking number and contact the logistics company for investigation

Apply for compensation or insurance claim

Conclusion

In the current era of booming international trade and cross-border e-commerce, real-time tracking of goods from China has become a key link to ensure smooth transactions.
 You can achieve precise monitoring of the transportation status of goods through various channels: using the official website of logistics companies to obtain first-hand information,
using third-party tracking platforms to integrate multi-channel data, using professional sea and air freight tracking tools to focus on transportation details,
relying on the built-in tracking function of cross-border e-commerce platforms to grasp order dynamics in real time, or obtaining full tracking support through customized services of
Chinese freight forwarding companies.

During the tracking process, being sensitive to anomalies and responding quickly can effectively resolve potential risks during transportation, ensuring the safety and timely delivery
of goods to their destination. Mastering these diverse tracking methods proficiently can not only optimize your international logistics management process, but also significantly
improve the efficiency of supply chain operations, bring customers a better and more reassuring service experience, and enhance market competitiveness.